test – Solid Cabinetry

SOLLiD Warranty Request

To report and place an order for any warranty issues, please follow these steps:
1. Create a new order in the system with the job name “W[ORIGINAL SO# OF WARRANTY ITEM]”. Put the original job name in the Customer PO field. Please include specific instructions in the general comments field. The more information you give us, the better

To report and place an order for any warranty issues, please follow these steps:
Please make sure you notify your sales representative before dropping off or mailing any items to be repaired. 

Warranty Guidelines
- 1 Week to report missing items 
- 3 Weeks to report damaged items
- 4 Weeks to report concealed damage 

Please allow one business day for all warranty claims to be processed.

Company Name

Name

First

Last

Sales Rep

Warranty Type

Original SO #

Job Name

Line Item(s)

Description of warranty issue

What replacement items are you wanting

Address you'd like warranty shipped to if different from Original SO

City

State/Province

Zip/Postal

Comments

Please Note:

You will receive a confirmation email giving you specific information on the status of your warranty.

If your item was originally shipped, then we will ship it to you. If you picked it up, then it will be available for pick-up when it is ready. You can track your orders by clicking on the "FAB order status page" on the OSC.

If you have any questions, please contact your sales representative.

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