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What you need to know for a great cabinetry experience.

FIND A DEALER

  CONTACT US

Although all purchases must be made through an authorized dealer, SOLLiD Cabinetry’s showroom is open to the public! Stop by and see what we can do for your space.

SHOWROOM LOCATION

2636 S Wilson St.

Tempe, AZ 85282

480-444-2402

SHOWROOM HOURS

Monday-Friday
7:30am-4:00pm

info@sollidcabinetry.com

  FAQs

Does SOLLiD sell to the general public?

We don’t sell directly to the public. We believe that your new cabinets will look and function better if you involve a designer and a cabinet dealer. Because of this, SOLLiD’s business model is grounded in a network of professional cabinet dealers.

It is vitally important to the success of your project that accurate measurements be taken and that the resulting design is exactly what you want before ordering your cabinets. Your cabinet dealer and designer are experts in this process. After all, your new space is a big investment. You not only need it to look and function properly…you want it to be perfect. And you want it to last a lifetime.

What is a cabinet front?

The cabinet front is the unfinished, stained or painted part of the cabinet. It consists of the face frame, doors and drawer fronts.

What is the cabinet carcass?

The carcass is the box of the cabinet: the sides, the back, and the floor.

What is the finish on the interior of the cabinets?

Our cabinets have a natural birch UV coated veneer interior finish. Fully finished interiors are available as a designer option.

Can I buy cabinet fronts from SOLLiD?

Yes, from an authorized dealer.

What are SOLLiD cabinets made of?

All SOLLiD doors and fronts are either 3/4” solid wood or HDF (high density fiber). Our wood choices are Alder and Birch (clear and knotty). All cabinet boxes are 1/2" plywood. See our specs for full details.

How long does it take for my order to be ready?

Value Series is built in 12-14 business days. Select Series is built in 20-25 business days. Designer Series is built in 35 business days. Thermofoil Frameless are built in 2 to 4 weeks. Shipping times vary by location.

How do I become a dealer?

Your main business must be designing and selling kitchens and baths. You must have a dealer showroom.

What are the terms for buying cabinets from SOLLiD?

All orders must be pre-paid before shipping. We accept Visa, Mastercard and Discover.

Are SOLLiD cabinets CARB compliant?

All SOLLiD products are CARB 93120 Phase 2 compliant for formaldehyde. See this article.

Is SOLLiD cabinetry KCMA certified?

Yes! When SOLLiD assembles your cabinets, the KCMA standards will be met.

Will SOLLiD cabinets support granite countertops?

When professionally built by our craftsmen, our cabinets will easily support granite countertops.

What is the difference between Standard Overlay doors and Full Overlay doors?

Standard Overlay doors show the face frame of the cabinet behind the door. Full Overlay doors cover most of the face frame behind the door. See our specs for specific dimensions.

What is the construction of the drawer boxes?

Our standard drawer boxes are made with 5/8” solid wood, dovetailed on all four corners with a 5/16” captured plywood bottom (dadoed into the drawer box sides, front and back).

Will the cabinet shelves bow under the weight of my heavy dishes?

SOLLiD uses full ¾” plywood shelves, which are considered to be the highest industry standard.

How do I clean my new cabinets?

Wood cabinet finishes may be cleaned and protected by using commercially available cleaning polish. Please be aware that wax polishes can result in a wax film build-up over time and silicone polishes can harm the cabinet finish. For these reasons, we recommend using an emulsion-type cleaner (such as Murphy’s Oil Soap), because they are made without wax, petroleum solvents, or silicone.

Will SOLLiD do custom modifications or custom finishes?

SOLLiD will evaluate a customer request for a custom piece or modification when a detailed, measured drawing is submitted. We offer many custom finish options in our Designer Series.

What is the warranty on SOLLiD cabinets?

Please see our Warranty Statement.

  cabinet care

Here are a few helpful tips for taking proper care of your SOLLiD cabinets.

Wood cabinet finishes may be cleaned and protected by using commercially available cleaning polish. Please be aware that wax polishes can result in a wax film build-up over time and silicone polishes can harm the cabinet finish. For these reasons, we recommend using an emulsion-type cleaner (such as Murphy’s Oil Soap), because they are made without wax, petroleum solvents, or silicone.

Treat your cabinets as you would any fine furniture. Remember…water is wood’s worst enemy. The areas around the sink, range, dishwasher, oven, and toe kicks are the most susceptible to water. Wipe up spills and water marks as they occur. Avoid hanging damp or wet dish towels over the doors of the cabinets, as the moisture will cause permanent damage to the finish.

Dust cabinets regularly with a soft, lint-free cloth. Dampen the cloth slightly with water, wipe one area at a time, and then dry.

For stubborn stains, use a clean cloth dampened with a solution of mild, non-alkaline soap (like dishwashing liquid or Murphy’s Oil Soap) and water. Dry thoroughly with a soft cloth and buff lightly, following the direction of the grain. Never use abrasive cleaners, scouring pads, or powdered cleansers. And never, ever use oven cleaner!

To clean cabinet interiors, simply wipe with a damp cloth or sponge and dry with a clean cloth.

If your cabinets have glass doors, clean the glass carefully. Do not spray glass cleaner directly onto glass. Instead, apply the cleaner onto a cloth or paper towel, then wipe the glass. Glass cleaners that contain ammonia can damage wood finishes as well as the protective finishes on many metal handles and other hardware.

Avoid using harsh metal polishes for pulls and knobs. Most manufacturers recommend using mild soap and warm water to clean cabinet hardware. Buff the hardware with a clean, dry cloth.

Avoid using your dishcloth to clean or dry cabinets, as it may contain traces of detergent or grease.

Repair damaged finishes carefully. Because SOLLiD uses several processes and finishing materials, repairing a damaged finish can be a little tricky. For this reason, we recommend using the Touch Up Kit that came with your cabinets.

Adjusting the doors and drawers is straightforward and requires only a Phillips screwdriver.

  WArranty

Behind Every SOLLiD Cabinet is a SOLLiD Warranty

5-YEAR LIMITED WARRANTY

SOLLiD Cabinetry (warrantor) warrants to the original consumer purchaser only that all products manufactured or supplied by warrantor will be free from defects in material and workmanship under normal use and service for five years. (Proof of Purchase is required.) This warranty does not cover damage resulting from normal wear, accident, misuse or lack of reasonable and necessary maintenance and service; nor does it warranty the improper installation or unauthorized repair, alteration, or modification or defects in the unit when the product is installed. This warranty does not cover damages incurred in shipping or delivery. Should damage occur during shipping, please follow the protocol outlined in the Dealer Agreement.

In the event of a warranted product defect, please call or write SOLLiD Cabinetry with a description of the defect. SOLLiD Cabinetry reserves the right to inspect all defective parts and/or require verification of defective parts prior to providing the part under warranty. The defective part must be delivered to SOLLiD Cabinetry prior to a replacement part being given. It is SOLLiD Cabinetry’s option to provide repair parts or replace with a functionally equivalent product. Such replacement parts shall be at warrantor’s expense, but you shall bear all other expenses, including, but not limited to, cost of removal, transportation, re-installation, communication and any special service requested by you, such as, overtime labor, etc. Repaired or replaced items carry only the unexpired portion of the original warranty. This warranty may give you specific legal rights, and you may or may not have other rights, which vary from state to state.

EXCEPT TO THE EXTENT PROVIDED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE SHORTER OF THE PERIOD PROVIDED BY LAW OR THE PERIOD OF THIS WARRANTY, AND UNDER NO CIRCUMSTANCES SHALL SOLLID CABINETRY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SUSTAINED IN CONNECTION WITH THE PRODUCT. THIS WARRANTY CONSTITUTES THE ENTIRE WARRANTY AND IS IN LIEU OF ALL OTHERS EXPRESSED OR IMPLIED. For customers living in those states which do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, consider this product to be without any warranty, neither expressed nor implied.

WOOD CHARACTERISTICS

We take great care to provide our customers with quality products. However, due to the nature of wood and wood products, our cabinets may contain naturally occurring characteristics within the wood or finish. Wood cabinets can be expected to vary in color, grain pattern, and texture and natural woods may exhibit subtle changes as they age.

Pitch pockets/marks and open/closed knotholes are accepted wood traits; inherent characteristics of a natural product and are beyond our control.

Exposure to the elements (including humidity) may result in warping or splitting. For example, wood joints may eventually display visible cracking around the joint area and cabinet colors may darken or lighten over time. Sunlight, smoke, moisture, household cleaners, and other environmental conditions may cause materials to vary from their original color and/or warp, split, or crack. These characteristics are not considered defective for warranty consideration.

Should the issue of a warped door arise, the standard allowable tolerance for wood is 1/16″ per lineal foot. Material that fall within this specification are considered acceptable as part of the natural characteristics of wood.

DEALERS SERVICE RESPONSIBILITIES

SOLLiD Cabinetry expects the Dealer to complete their contractual obligations with their customer. All adjustments and minor repairs required to make the cabinets operable and functional are the dealer’s responsibility. It is the Dealer’s responsibility to supply labor necessary to replace or make reasonable corrections on warranted items. If field inspection is required by a SOLLiD Cabinetry representative, it is the Dealer’s responsibility to accompany the rep to the job site.

SOLLiD Cabinetry expects all Dealers selling our product to be ethical, fair, and observe good business practices. Should we receive numerous complaints about questionable conduct of a Dealer from their customers, SOLLiD Cabinetry may take appropriate action up to and including termination of the Dealers account to mitigate further problems.

 

COMPANY

PRODUCTS

All SOLLiD products are CARB 93120 Phase 2 compliant for formaldehyde. See this article.